User satisfaction of domestic CNC equipment is increasing year by year
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The meeting pointed out that the user satisfaction of domestic CNC equipment has increased year by year.
Vice Chairman Yan Bingtang presided over the enlarged meeting of the Sixth Council and made a report entitled “The Importance of Numerical Control and Improving the Importance of User Satisfactionâ€. He particularly emphasized the importance of improving user satisfaction in the future to seize the market. It is reported that in the implementation of the national numerical control equipment user satisfaction project, the user committee has organized more than 300 users to evaluate the domestic CNC products in the past five years. Analysis and processing of the evaluation data shows that user satisfaction has increased year by year. The user satisfaction of “product quality†and “service quality†of 14 models of 1400 CNC mainframes produced by 8 CNC mainframe manufacturers reached the user satisfaction standard. In order to improve the quality and service quality of CNC mainframe products, the user committee organized more than 200 times of control products to conduct user satisfaction evaluation, and obtained more than 2,900 original data. The results of data and information analysis showed that 17 The 31 models of more than 190,000 sets of CNC accessory products produced by a CNC accessory product manufacturer have reached the user satisfaction standard. User satisfaction of “product quality†and “quality of service†has increased year by year.